Shopping Information
What Shipping Methods Are Available?
We are using all leading courier companies like DTDC, DHL, Fedex, GATI etc to securely send the package to you. Delivery time in metro city normally is 1-4 days. Non metro 3-5 days.
How Long Will It Take To Get My Package?
Metro city – 1-4 days
Non Metro- 3-5 days
Remote corners of india- 5-9 days ( India Post )
Imported products may take -7-13 Days (Customs clearing process etc)
# We refund your entire amount in case the product is different or wrong item shipped.
Refer to -Return refund policy
Do i need to pay cancel cost ?
Yes, incase you want to cancel/ return the product without any valid reason we will refund your money deducting the forward and return courier cost + handling charge. Typically national courier cost is Rs70-100 + creditcard processing fee- Rs30-50. Packaging fee-Rs 5-10. We will deduct the cost of damanged product due to incorrect usage / unfair usage. Please keep all original packaging materials. Do not use the product or take out labels/ stickers/ seals if you want to return.
Do You Import Products?
Yes many of our products are manufactured by global brands. We Import & stock in India.
Do I need to Pay Customs Charges for Imported products ?
No, all product price is inclusive of all costs & taxes. Nothing to be paid extra.
Can we return / refund after purchase ?
>Yes, you can return the package but we will deduct cost of courier at actual + handling fees & refund you the money.
We will refund 100% of your money if the courier is damaged during transit / different product shipped than you purchased.
If you simply want to return without any valid reason or didnt like the product we will deduct the shipping+ handling charge only.
We will arrange for the return shipping. keep the product unused in original condition & give it to our courier service.
>We will process refund after we inspect the product for unfair usage/ damage & then 1-7 days refund your money to your payment method.
Payment Information
What Payment Methods Are Accepted?
PayUmoney ( Debit/ credit/ online banking/ wallet/ UPI)
PayPal ( debit/ credit card)
PayTM ( Wallet, debit/ Credit cards )
Current Account NEFT Bank Transfer (please call & ask us the account details in message )
Do you store my payment / Card details.
Only your address name details are stored in our server. Card details are not stored. Your payment related details are processed by your card issuing bank. We don’t store any such detail as per RBI guidelines.
Do you Accept COD Payment ?
Unfortunately we don’t accept COD payment at this point. All payments need to be prepaid & online.
Orders and Returns
How do I place an Order?
Do I need an account to place an order?
No, You can checkout as guest.
Who should I to contact if I have any queries?
Please email/ call/ fb message us.
How Can I Cancel Or Change My Order?
Please call/ message as soon as possible to cancel order. Once we shipped your order it’s not possible to cancel the order. You can ask for refund only after we get back the parcel from you.
How Do I Track My Order?
After you successfully paid order you will receive confirmation email of payment. After the handling packaging time is over we will send you another email with courier tracking details.
How Can I Return a Product?
Most cases we will arrange return shipping. Keep your parcel ready with all original accessories.